DeLonghi Drip Coffee Maker Active Line

Customize the coffee flavour according to your taste thanks to the Aroma function
Brew up to 5 cups thanks to the high capacity carafe
Keep warm plate to keep your coffee hot
Easy to use thanks to the two front based buttons
Easy to clean thanks to the permanent filter and the washable carafe

Weight (Kg): 1,2
Rated voltage/Frequency (V~Hz): 220-240 V / 50-60 Hz
Input power (W): 600
Choose your favourite colour: Black
Aroma button: ✓
Autoshut OFF: ✓
Carafe: Glass
Coffee filter: Permanent
Controls: Buttons
Cups: 5
External dimensions (wxdxh) (mm): 200x240x330
Keep warm plate: ✓
Water container capacity (l): 0,65
Water filter: ✓
Water level indicator: ✓
Body material: Plastic

Return Policies

We have a 7-day return policy to ensure your utmost satisfaction with your purchase. Within this window, which begins upon receiving your item, you have 7 days to initiate a return if needed.

Conditions for Returns

To qualify for a return, we kindly request that the item remains in its original condition – unused, complete with all tags, and securely packaged just as it arrived. Consumable goods must remain unopened and unused, and any damaged, opened, or used products will not be accepted for return. Additionally, please have your receipt or proof of purchase ready for our records.

Initiating a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at services@conceptspecialist.com or +639176332524 to request a return.

2. Provide your order number, a description of the issue, and photographic evidence of the product's condition, if applicable.

3. Our customer service team will review your request and provide further instructions.

Return Authorization

Once your return request is approved, we will issue a Return Authorization (RA) number and provide instructions on how to send the product back to us. Please ensure the product is securely packaged to prevent any damage during transit.

Return Shipping

- For eligible returns due to our error (damaged, defective, or incorrect products), we will cover the return shipping costs.

- For returns due to customer preferences or change of mind, the customer is responsible for the return shipping costs.

Inspection and Processing

Once we receive the returned product, our team will inspect it to verify the issue. If the return is approved, we will process a replacement or issue a refund, as per your preference.

Refund

Refunds for approved returns will be processed within 7 days of receiving the returned product. Refunds will be processed using the same payment method used for the original purchase.

Exchanges

We currently do not offer direct exchanges. If you need a replacement product, please initiate a return and place a new order.